Mulberry Colburn Associates Privacy Policy and Legal Information
Mulberry Colburn Associates is committed to protecting the privacy of its users and we, therefore, ask that you please carefully read this Privacy Policy and Legal Information before sending us any personal information ("personal information" or "personal data").
By providing Mulberry Colburn Associates with personal information or personal data, you agree to the use of your personal information or personal data for the reasons and in the way set out in this Privacy Policy and Legal Information as the case may be.
Processing your personal information
When could we disclose your personal information to others?
Except for the reasons detailed below, we will not disclose your personal information to anyone.
We may disclose your personal information in the following instances and/or for the following reasons:
Where it is needed to provide information or services to you.
Where we are legally obliged to do so or to comply with other statutory and/or regulatory requirements including for accounting and taxation.
To prevent, detect, or report criminal activity.
Where we are confident that you may be interested in the services of other organizations, but if you prefer not to receive direct marketing, please let us know.
For evaluation purposes
Where we have your agreement (express or implied).
Personal information collected from you will only be disclosed to third parties who administratively process the information on our behalf; where we are obliged to do so by the courts or to fulfill other legal, statutory and/or regulatory requirements including accounting and taxation requirements and prevent, detect or report criminal activity.
Accessing your personal information
We can provide you with copies of the personal information or personal data, which we have on record about you. To safeguard our customers’ privacy, we adhere to strict storage and disclosure procedures, which mean that we will need proof of identity from you before revealing such information. A small administration fee may be charged to provide this service.
Getting In Touch
If you would prefer us not to use any or all of your personal information in the way described in this Privacy Policy and Legal Information, to advise us of any alterations to your personal information, or are seeking further information about the way in which we collect and use your information, please contact us info@mulberrycolburn.com.
Keeping your information safe
At Mulberry Colburn Associates, we take the responsibility to safeguard your personal information and your privacy very seriously. In recent years, we have all witnessed an uptick in cybercrime and security breaches. We have security processes in position to help thwart fraud and cybercrime.
If we are aware that a data breach has occurred and is liable to result in potential harm to the rights and freedoms of our clients or employees, we will inform them without undue hesitation.
We instruct and train our employees and third-party contractors on their information security, fraud prevention, and privacy obligations each year. Information Security instruction is also included in the training of our new employees.
When you send us information over the internet, the information is protected by encryption using SSL (Secure Sockets Layer).
You can see this by looking for the https:// and the padlock in the address bar at the top of your browser page.
We will always communicate with you in a safe, secure, and consistent manner and will ensure that we are talking you by asking a series of questions for security purposes.
At no time will we:
- Ask you to reveal any password on the phone.
- Send you emails with a link requesting that you input your password credentials.
- Ask you to provide credit card information to us by telephone.
- Call you to inform you of a problem, and then request that you call us back straight away to talk about the issue.
We evaluate our physical and other security measures regularly.
Physical measures
In addition to safeguarding your digital information, we also protect our premises and physical locations where personal information may be held. Some of these controls include the use of security guards, secure disposal of confidential waste and hardware, Closed Circuit Television, special access cards and sturdy locks on doors and file storage cabinets.
Other measures
Mulberry Colburn Associates uses advanced security measures to ensure our systems where we hold and use personal information are protected from unauthorized access.
Authentication controls, antivirus, firewalls, malware protection, and back-up procedures are deployed throughout the company. All employee emails, computers, and other devices are encrypted to facilitate the safe transfer and storage of information. We security test our applications and controls before they are rolled out to our clients. We undertake security risk assessments on our website to identify and mitigate risks. We have a disaster recovery and business continuity plan in place to reduce potential risks that could disrupt our services and a rescue plan that facilitates a speedy and complete reinstatement of our services.
Although we have sophisticated measures in place to safeguard your information, please understand that it is not possible to fully protect any data that you send over the internet to us.
Cookies
The Mulberry Colburn Associates website utilizes cookies, which are small files that are stored on your computer or in your browser and help us to see how visitors use our site and allow us to maintain the best possible experience for visitors. The website does not hold or gather personal information about you when you visit; it only records anonymous traffic information. This means that we continue to respect the right to privacy, and this data is non-identifiable and as such, does not provide identifying information about any individual visitor.
You can turn off or remove cookies from your device by selecting the relevant setting in your browser’s Settings menu. Please note that by disabling cookies you may not be able to use some of the features of our site.
Google Analytics
This website uses Google Analytics, which is a service provided by Google. Google Analytics utilizes cookies to help website operators see how users are using the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on its servers in the U.S.A. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services relating to website activity and internet usage. Google may also disclose this information to third parties when obliged to do so by law, or where such third parties process information on Google’s behalf. Google will not correlate your IP address with any other data held.
Also, we sometimes use Google’s technology to advertise. By doing so, Google will place a particular cookie on your device and will use non-identifiable information about your activity on our sites to deliver ads on its network.
We will only save personal information about you if you send us an email inquiry via our contact us facility. For this to happen, you will first need to complete the online ’contact us’ form. The information being saved for the inquiry will be discernable from the layout of the ’contact us’ form.
We take all prudent measures to protect our visitors’ information, both on and offline. If your personal information differs from that which we have on record, please let us know, and we will amend, update, or delete any information that we have about you. We may, however, need to save archives of that information for future legal or audit reasons. If you have any questions about how Mulberry Colburn Associates manages data collected from you on this website, please contact us.
When visiting this website, you agree to the handling of information about you by Google in the manner and for the reasons described above.
Monitoring
You should also be aware that we also monitor and record contact you have with Mulberry Colburn Associates to protect the interests of our company and our clients. This includes the maintenance of customer/service quality standards, detection of and/or prevention of illegal activity and to ensure that our employees comply with legal obligations and our policies and procedures.
Hyperlinks
We may insert hyperlinks in this web site that go to the web sites of other organizations. Please note that this Privacy Policy and Legal Information applies only to this Site and that Mulberry Colburn Associates is not liable for the contents of linked web sites or any transactions carried out with companies whose links appear on our site.
Updates
Occasionally, we may amend this page. This might be as a result of changes in the law, technologies, or for other reasons. The page you are viewing now is the most up-to-date version of this notice, but we suggest you revisit from time to time to stay up-to-date.